Stated requirement
Standard requests need manager approval, with the relevant passage identified.
AI use case · Research
A practical document analysis workflow with a synthetic example, reusable prompt, expected output, review checklist and common failure to avoid.
Workflow overview
Long documents make it hard to locate key information.
Upload only permitted documents; ask for a structured summary with section references; verify each referenced passage.
Tools to explore: Claude, ChatGPT. Choose an organization-approved account and verify the features available to it before using the workflow.
Example input
Illustrative example · not client work
Fictional policy excerpt: standard requests require manager approval. Emergency requests follow a separate process described in an appendix. The appendix is not included in the supplied document.
Identify the person responsible for the task, the source material the tool may use and the format needed by the next person in the process. Keep missing facts visible instead of asking the model to fill them from guesswork.
Reusable starting point
Replace the bracketed fields with approved context. Use the example to practise the method before considering a connection to a live business system.
Summarize the document’s scope, stated requirements, exceptions and unanswered questions. Cite the section or supplied passage supporting each point. Use only the provided document. If an appendix or referenced source is missing, identify the gap rather than describing what it probably says. Document: [insert permitted material]
Expected result
Standard requests need manager approval, with the relevant passage identified.
Emergency requests have a separate process, but its details are unavailable.
Obtain the missing appendix before explaining the emergency procedure.
Before the output is used
Learn from an error
The summary invents a 24-hour emergency approval window. Remove the unsupported detail and label the missing source.
Keep a record of the error and the correction. Re-test the revised instruction with a different input so a change that fixes one example does not hide another problem.
Evaluate the whole task
Test whether the workflow helps reviewers locate evidence and identify gaps. It should not merely produce a shorter document with fewer qualifications.
Agree the quality criteria before comparing task time. If the reviewer cannot verify the answer or the workflow repeatedly exceeds its source boundary, narrow the scope or return to the established process.
No. A summary can help navigate a document but cannot validate the underlying facts or replace the professional review appropriate to its subject.
No. This is an illustrative learning workflow. It shows a way to frame and review a task, without claiming client deployment, measured savings or guaranteed results.
Related learning
Connect this exercise to the department’s wider work.
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