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AI Use Case Library

Practical AI Use Cases for Business

Explore illustrative workflows. Start with approved information and keep a human responsible for reviewing the output.

Find a workflow to explore

Sales

Sales email generation

Problem
Writing relevant outreach takes repeated manual effort.
AI workflow
Provide verified product facts and a fictional prospect profile; draft two messages; check claims and tone before sending.
Tools to explore
ChatGPT, Claude
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete sales email generation workflow

Meetings

Meeting summarization

Problem
Actions get lost in lengthy meeting notes.
AI workflow
Use a permitted, consented transcript; extract decisions, owners and dates; mark unknowns; have the meeting owner verify.
Tools to explore
Microsoft Copilot, Gemini
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete meeting summarization workflow

Management

Report creation

Problem
Weekly reports repeat the same assembly work.
AI workflow
Supply an approved report structure and sanitized notes; draft sections; reconcile figures and decisions with sources.
Tools to explore
ChatGPT, Claude
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete report creation workflow

Research

Document analysis

Problem
Long documents make it hard to locate key information.
AI workflow
Upload only permitted documents; ask for a structured summary with section references; verify each referenced passage.
Tools to explore
Claude, ChatGPT
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete document analysis workflow

Research

Research

Problem
Teams spend time gathering and comparing source material.
AI workflow
Define a research question; collect primary sources; compare dated evidence; open citations and flag gaps.
Tools to explore
Perplexity, Gemini, Grok
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete research workflow

Operations

Customer support

Problem
Routine questions require repetitive response drafting.
AI workflow
Retrieve an approved knowledge article; draft a response; check entitlement and accuracy; escalate exceptions.
Tools to explore
ChatGPT, Microsoft Copilot
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete customer support workflow

Presentations

Presentation creation

Problem
Turning an approved brief into a narrative is time-consuming.
AI workflow
Define audience and decision; draft a slide outline; add only verified evidence; review before designing slides.
Tools to explore
Microsoft Copilot, Gemini
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete presentation creation workflow

Finance

Data analysis

Problem
Teams need help structuring questions about tabular data.
AI workflow
Use a synthetic dataset; ask for an analysis plan; inspect formulas and missing values; verify results independently.
Tools to explore
ChatGPT, Microsoft Copilot
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete data analysis workflow

HR

HR communication

Problem
Policy messages need to be adapted for different audiences.
AI workflow
Use approved policy text; draft a plain-language explanation; preserve meaning; have HR approve the final version.
Tools to explore
Claude, ChatGPT
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete hr communication workflow

Marketing

Marketing content

Problem
A campaign needs multiple formats with consistent facts.
AI workflow
Provide a brand guide and evidence; generate channel variants; review claims, originality and audience fit.
Tools to explore
Gemini, ChatGPT
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete marketing content workflow

Engineering

Engineering documentation

Problem
Specifications and handover notes can be inconsistent.
AI workflow
Supply approved requirements; draft a structured document; flag gaps; review with a technical owner.
Tools to explore
Claude, ChatGPT
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete engineering documentation workflow

Management

Management reporting

Problem
Leaders receive disconnected updates without clear decisions.
AI workflow
Combine approved team updates; group risks and decisions; retain uncertainty; verify ownership and figures.
Tools to explore
Microsoft Copilot, Claude
Human check
Verify source facts, permissions and task-specific quality before use.
Discuss this workflowRead the complete management reporting workflow

Choose by task and evidence

How should you choose a first use case?

Select a recurring task with a clear owner and a result that can be checked. Consider the sensitivity of the input, the consequences of a wrong answer and how much human review is required. A low-risk drafting task with good source material is often easier to evaluate than an autonomous process with unclear boundaries.

Each detailed guide includes an illustrative input, a prompt, an expected output structure and review checks. The examples help you test a method; they do not claim a measured result for NMR Infotech or a client.

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